Business Intelligence / Data Analytics
The basis of all sustainable change is understanding. Information is an objective means of choosing direction; a confirmation of progress or the need for further course correction. We have three decades of experience in building sophisticated clinical, throughput, financial, materials and human capital dashboards. Our management software tools help health systems gain that understanding. Using Business Intelligence applications and the ability to analyze big data, we turn data into information. This grows trust and consensus across all departments and professionals. We can adapt our proprietary apps to your organization, or help you build your own. We also offer ongoing support agreements and SAAS subscriptions to help assure performance improvements are sustained.
Labor Productivity Management
Effective productivity management is not about doing more with less. It’s about the cost-effective management of labor resources to meet workload demand while maintaining quality and service. The key elements to maintaining productivity levels are:
1) having a productivity infrastructure in place that includes a position review process;
2) a productivity reporting platform; and,
3) fair and obtainable productivity targets.
HA offers over 30 years of experience implementing sustainable productivity management programs and has access to subject matter experts in almost all healthcare disciplines.
Operations Process Improvement
Continuous process improvement isn’t about the latest management buzz (six sigma, lean, rapid process improvement, TQM, etc.). It’s about having a culture that embraces change, empowers and motivates employees. Most healthcare professionals are just that- professionals in the service that they provide, but they can become ingrained in the day-to-day operations. Sometimes an external objective person, an extra resource can provide additional insight, resources and direction to achieving sustained process improvement.
Inventory Control
Having the right supply at the right time is a critical requirement for providing safe and efficient care. Maintaining optimal inventory levels is a balancing act between how much is carried in inventory and how often inventory is ordered and restocked. Establishing optimal reorder points and having an effective reordering and restocking process is essential.HA’s proven ABC and Inventory Cycle Counting Methodology assist organizations in achieving optimal inventory levels.
Organizational Structure Redesign
A management team that works well together that shares the same vision and direction is essential. There is a lot of research available but there is no magic number of how much is too much management. Is it better to have a more narrow or wider span of control? Generally, better performing organizations maintain a wider span resulting in a more flexible, flatter organization. Employees are more empowered and decision making is more timely. However, many variables factor into determining the optimal span for an organization. A proven method and direction is helpful to achieving the organizational structure that is right for your organization.